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The Kitchener Chronicle Kitchener · Waterloo · Ontario
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The landlord who owns 380 units in Kitchener — and no phone number

Tenants in eleven buildings share one maintenance inbox, one numbered company, and a growing case file at the Landlord and Tenant Board.

By Devon Marsh· Published August 22, 2026 ·1 min read

The Chronicle traced eleven Kitchener buildings — 380 units — to a single numbered company whose registered address is a mailbox in Vaughan and whose only tenant contact is an inbox that answers with a ticket number.

The company's file at the Landlord and Tenant Board runs to sixty-one applications, forty-eight of them filed by the company itself.

City bylaw has an enforcement file too. What it does not have, staff concede, is a person.